Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience in leading tech transformation programs, ideally within a BPO environment.
• Strong background in AI, automation, and process optimization.
• Track record of implementing successful tech solutions that have driven measurable business outcomes.
• Ability to balance strategic vision with hands-on execution.
• Excellent stakeholder management and leadership skills.

Responsibilities

What You’ll Do:

• Develop and execute a technology roadmap that aligns with business goals in both Australia and the Philippines.
• Lead AI and automation initiatives to improve operational efficiency.
• Oversee IT infrastructure, cybersecurity, and system integration across multiple locations.
• Identify and implement workflow enhancements using technology.
• Collaborate with leadership to drive continuous innovation and transformation.

Why Join Us?

• Opportunity to lead transformation across two markets.
• Dynamic and fast-growing business with a strong focus on innovation.
• Collaborative and forward-thinking leadership team.
• Competitive compensation and benefits package.

Job Types: Full-time